Listening to Canadians

Canadians are encouraged to send comments to the Independent Investigator about their views on the Listeriosis outbreak last summer and more generally on food safety. You can send us your answer to any of the questions which follow or provide other input you feel is appropriate.

• How did you first learn about the outbreak (e.g., TV, newspaper, radio, word of mouth)?

• Did you go online to look up information on Listeriosis? Which web site(s) were most informative? If you visited the Canadian Food Inspection Agency's website, was the information easy to locate, was it easy to understand and was it helpful?

• Did the information you obtained (from whatever source) tell you what you needed to know? For example, did you know what products had been recalled, and how to tell if they were in your refrigerator? Were the symptoms of listeriosis clearly communicated, so that you were able to determine if you or others close to you should seek medical advice?

• In terms of government management and communications of the crisis, what do you think should have been done better?